Contact Us Have A question or need help? Login Issues? Downloads? Course Questions? Try the support page for the most common questions and issues. Go to support page Still have a question? How can we help you today?Choose OneI'm having login issuesMy student did not receive their login informationI'm Interested in the course for my teacher trainingI have an anatomy question I would like answeredI'm having issues with the videos on your siteOtherMy login issue is related to:Choose OneI can't remember my passwordI don't receive an email when I reset my passwordMy email address is not recognized when I try to reset my passwordI never received my login detailsThe system keeps telling me I'm logged out, but I'm already logged inOtherIf you can't remember your password, just reset it. Go to the Forgot Password Page and enter the email you used when your account was created. If the email is not recognized, then it is not the email you used when you created your account.If you don't get an email from us, it's most likely in your junk or spam folder. You may want to check your settings. Your emails from us will come from firstname.lastname@example.org. It may help to add it to your contacts and/or whitelist. There is no way for us to do anything else about this.If you get an error message that says you've entered an "invalid email address" when you try to reset your password, you've either misspelled it or you created your account with a different email address. Please try one of your other email addresses. If you never got a welcome email with your login details, no problem. The email address you were registered with serves as your username. Go to the Forgot Password Page and enter the email that was used to create your account. Should you get an error message saying that the email is not recognized, then you didn't enter the email your account was created with. After you reset your password, click on the link in the email you receive and create a new password. Go to the login page, use your email address as your username and the new password you just created to login. If you're logged in and click on a link to go to another module or lesson and the system tells you that you are logged out, it's a browser cache issue. Follow this link to Refresh Your Cache for instructions on how to empty the cache on your particular browser. Should you still have trouble, please select other in this form and email us.How can we help?Name* First Last Email* Please tell us what page you were on, and exactly what happened. DO NOT just say that you had trouble logging in, it doesn't help us to help you.CAPTCHAIf your student did not get an email from us, it's most likely in their junk or spam folder. Our emails will come from email@example.com. It may help to add it to their contacts and/or whitelist after checking junk and spam folders. Here's what they can do. The email address you registered them with serves as their username. They should go to the Forgot Password Page and enter the email that was used to create the account. After they reset their password, click on the link in the email they receive and create a new password. Go to the login page, use their email address as their username and the new password they just created to login. If all else fails, have them email us.If you'd like to use our Anatomy for Teacher Training Courses, we'd love to have your students join thousands of others learning anatomy in a simple an understandable way. The best way to get started and get answers to the most common questions is to sign up for our free 30-day trial and get started today. As much as we'd love to answer everyone's individual injury and pain question, it's simply not appropriate to do an assessment over the internet via email. However, you can ask your question using our Ask A Question Form and it's possible we will answer your question in a video. Our videos are hosted by vimeo.com and their powerful infastructure. Go to our Support Page and scroll down to the video playback section for the most common reasons you may have issues. CommentsThis field is for validation purposes and should be left unchanged.